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I lost my levels
Deplatière
Posts: 2
Level 1
Sorry for my english. I was on level 974 yesterday and to day the game in on level 15...HELP !!!!!
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Answers
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Hello @Deplatière Hearty Welcome to the Pet Rescue section of our friendly King Community
I am sorry to hear about the issue in your game! Please follow this link to restore your level progress
https://community.king.com/en/pet-rescue-saga/discussion/245262/how-to-get-your-level-and-progress-back
1) If you have already saved your game before through Facebook or Kingdom account, follow the suggestions in "Problems with retrieving Saved game";
2) If you have not saved your game till now, follow the steps in the section part "Didn't save the game, is it too late"! With this step, the "Player Support Team" will be able to retrieve your game progress. But, please note that they can restore all those levels with only 2 stars, but cannot give the highest scores that you have previously achieved in the levels!
Hope this made sense and clarifies! Please post back and let us know how it went and also if you need further assistance.
IF you tap on "Type your Comment" box located below, you will be able to write back
Hope everything works out fine! Have a great rest of the day/evening!
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Hi @Deplatière !
I can see in our system that your game is backed up to your Facebook.
Let me know if you need any further help getting them back in your game.0 -
Yep
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Yes
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No
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Hi @roxana11 . Welcome to our Community
Are you stuck in level 974 , or you lost level?
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I lost my levels i was around level 1500 they litteraly dispeared.what can i do ???
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1
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Where will I find my account number- I am not a newbie - I have been given a five year badge. I am having problems getting the game to download and I found the number of a site and managed to play. Can't find it now.
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