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lost my tools on the android app
piccolaforest97
Posts: 1
Level 1
in Support
Hi,
I just switched to the Android app from the web version of Pet Rescue. My level was restored but I lost all the tools! Can you helping restoring them? My account is king9464521530,
Thank you!
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Comments
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Hi and Welcome to our Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster!
Or you can please report this to our Player Support Team here, so they can help.
Thank you
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Hi @piccolaforest97 and welcome to our Community!
The Boosters and Lives are saved directly on the device and not backed up to Facebook or your King account like the levels, Gold bars and Pet Coins.
You can transfer them over with a backup system like iCloud or a SD-card or similar that your device offers.
If you had any purchased Boosters, you can also email Player Support from the game's Settings and Help Center to get the purchases resent to your new device.
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