Welcome to the Pet Rescue Community
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My piggy bank is full; when I click on the link to buy 50 more gold bars, it takes me to the proper place. But when I click purchase, I get the notice that no money was taken from my account. My bank statement says otherwise!! So I'm being told the purchase has failed, but IT IS TAKING MONEY FROM MY ACCOUNT!! I had tried 3 times before I realized that the $2.99 was being charged to my bank account, but I wasn't receiving the gold bars!!
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a nice and safety day! 😊
Hi and welcome to the community.
Very sorry about this but unfortunately community dont deal with purchase related issues as it involves your personal information. Please try to contact directly player support from the settings of your game apllication as they have your full purchase history they will surely take a action in your favour or use below link.
You need your game id for that.