pet rescue not loading

cleomills89

why is pet rescue ,,either taking ages to load or not loading at all, on my laptop,, [chrome] sometimes it works after refreshing page several times but today wont load after orange screen at all,,, any ideas guys n gals,,,

kiara_wael

Hi and Welcome to our Community

-Clear the cache and cookies on your browser

-Reinstall the game

Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.

Please note that the game do not run on Flash Player on Facebook. It's running on HTML5 and no Flash is required!

If you have a Windows PC, you can also download the game directly to your computer and play via the app instead. You can sync your progress just by connecting the app to Facebook and you can download the game from Microsoft Store by clicking HERE.

cleomills89

hi ive cleared cache n cookies n stuff tried diff browsers, chrome is up to date,, its not[pet rescue] loading at all now past going orange,i havnt uninstalled adobe flashplayer yet , is that anything to do with it???? i,m using my laptop ,its all i have to use,.the last part of ur above reply i havnt got a clue lol,, am computerlexic

kiara_wael

https://community.king.com/en/pet-rescue-saga/discussion/comment/1215161#Comment_1215161

Thanks for reply @cleomills89

Please check the page HERE for help. If the game then still won't load, please email our Player Support about this from HERE. Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.