"No interent connection"

marilh

"No internet connection" is announcement that pops up, except it is not true. I´m on level 1198 and there´s no way to get forward..?😗😊

kiara_wael

Hi and Welcome to our Community

This issue is still under investigation. Meanwhile Check app update - Log out game - Restart Device - Open game and Log in.

https://community.king.com/en/pet-rescue-saga/discussion/255015/error-message-when-playing-on-facebook

wykoon

Hi there @marilh and good day to you.

You may also disconnect your device/game from the internet/wife, wait for several seconds and reconnect back your device/game to the internet. Sometimes that error message may be due to Facebook server issue (if you are logged in via Facebook) or the game server issue. It is temporary and intermittent.

I hope you are still able to play without any major interruption. If you still continue to receive the same error message after performing all the methods as suggested herein. You may stop playing your game for awhile and come back after couple of hours. Hopefully, you are able to continue playing as usual thereafter.

Please let us know if you need help with other issues in your game.

Thank you for your patience 😊