Game wont load

Steve_LaBruyere

Got a message that states " I have experienced an error that we are working hard to fix" have seen that message off and on for over a year while playing the game, Magic Mountain, Weather Alert, etc. You would think by now it would be fixed. Are you really working hard to fix it or have no idea why it happens?

kiara_wael

Hi and Welcome to our Community

If the steps HERE doesn't help, please play via the Windows app instead until the game is working for you again.

You can download the Windows app from HERE if you have a Windows PC, when opening the game, connect it to your Facebook to sync all levels.

pinki4951

I'm getting same message. Loads up to claim prize for today...then that error message comes up. All steps are taken daily. Tried other browsers as well. Please fix. Thank you.

Anita22s

**Edit by CM: Unsupported language**

Diamond_Lim

Hello! @Anita22s 👋

Welcome to Sweet King Community! 👑

Sorry for your reply because we can only use English on this support that we can understand / help you on King Community. Don't worry! You make sure use Google Translate to translate English Language as well on next time. 😉

You can also read the House Rules here!

Steve_LaBruyere

well, tried to play this A.M. and just a black screen. This game is not worth this much aggravation. I quit. No More pet rescue for me! Good bye

maevand6

Game has black x in corner after trying to get reward to help game - some games seem like you can never win.

sjstrong

Black Screen. Game will not load

Tried all day and still will not load

Carro80

Now Pet Rescue Saga isn't working either on facebook... as well as Bubble witch...

Ghilozza

(Edit by CM: Unsupported Language)

Diamond_Lim

Hello! @Ghilozza 👋

Welcome to Sweet King Community! 👑

Sorry for your reply because we can only use English on this support that we can understand / help you on King Community. Don't worry! You make sure use Google Translate to translate English Language as well on next time. 😉

You can also read the House Rules here!