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πŸ«πŸŽ„ Winter Petopia!

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Comments

  • jeanps
    jeanps Posts: 25,407

    Hi @Lynette I checked for updates before I contacted you, but I was all up to date apparently. I've been getting the countdown to Petopia day by day, but so far no Petopia has arrived. Hopefully it will arrive soon....

  • EOTheGr8
    EOTheGr8 Posts: 3,679

    @Lynette I have updated the game and played a level, and I have not received the event.

  • BQN537
    BQN537 Posts: 25,538

    Hi @jeanps

    I had the same problem as you. So I force closed my game and then played a few games and it popped up. Hope this helps πŸΆπŸ¨πŸ¦‹

  • jeanps
    jeanps Posts: 25,407
    edited December 2021

    Hi @BQN537 I also solved the problem in exactly the same way!! Great minds must think alike. 😍 Many thanks....

    All good now @Lynette thanks...

  • BQN537
    BQN537 Posts: 25,538

    Your Welcome @jeanps

    πŸ¨πŸΆπŸ³πŸ¬πŸ¦‹

  • Lynette
    Lynette Posts: 7,050
    edited December 2021

    @jeanps playing a few levels was going to be my next suggestion! 😁

    I'm glad you're playing it now.

    @EOTheGr8 after playing a level or two, close then reopen the game.

    If this still does not help you can give your player ID to Crazy Cat Lad and he can get it for you.

  • EOTheGr8
    EOTheGr8 Posts: 3,679

    @Lynette It didn’t work. 😭😭😭

    So do I just give my ID to Crazy Cat Lad?

  • Lynette
    Lynette Posts: 7,050
    https://community.king.com/en/pet-rescue-saga/discussion/comment/1940519#Comment_1940519

    Check this information first:

    xp-GbiYvOTcYMua3f7Ez5fdSX4obocy5Pb6xOStQN4WeV9J5tUQZ83UytzkxLJwfisbzDFzITzdF_GwPgKuJypdA-l9iyXCtk-u4lpkjuvHy47lb1ZmMc0sSE2PzN7UgUgr8uBNb


    " Petopia not showing up in your game?

    Petopia is only available on mobile devices. If you are playing on a desktop, you can continue playing on a mobile device by connecting the game to your Facebook account and access to the Winter Petopia.Β 

    Please note that some older devices and low end devices may not be able to run Petopia. Connection issues on the device may also prevent you from seeing the event.Β Β 

    You will also need the latest version of the app installed on your device to be able to receive the event in your game.Β "


    And if it's still not happening and should be on your device, tag Crazy Cat Lad and let him know. Good luck!

  • EOTheGr8
    EOTheGr8 Posts: 3,679

    @Crazy Cat Lad Winter Petopia hasn’t appeared in my game, I have completed several levels and I have restarted my device many times. My phone is fairly new, so I think I am fine when it comes to device issues.

    @Lynette told me to give you my User ID, so here: 10624414557

    @GrammaGaming has not received the event either, so here is her User ID as well: 10617351797

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @EOTheGr8 !

    I checked with the Petopia team and the event is active in both your and @GrammaGaming's games.

    Have you made sure the app is updated and also the iOS or Android is up to date? Try also with force closing the app and restarting the device.

Hey! Would you like to give us your opinion?

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