Ongoing: Stars are not being counted

FluffyDinosaur

As of 5th January 2023 we're currently having an issue where the stars are not counted towards your chest quest, despite playing levels.

We're looking into the issue and working on solving it as soon as we can.

For questions or comment around this issue, please comment in this discussion. We will keep you updated once it is resolved!

gentry58

I'm showing 2 screenshots. I've passed about 4 levels, and this hasn't done anything. I've gotten 2 & 3 stars, but nothing is happening here. Is it stuck?

staceycob

I am having the same problem as you are. I contacted support about it and they said that it is a problem with the game and they are working on getting it fixed.

gentry58

Staceycob, thank you! Glad I'm not the only one with this problem!

sjl85

I'm having the same problem

Lady_Choo

Hiya, everyone 🤗

As you have already seen, the studio are aware of it and are trying to find a fix for the issue. Keep checking for updates and as soon as they have, it will appear ☺

e6navybrat

Yep stars still not being counted

hermind

Same here! No stars counted.

GreenHillsofTyrole

Ditto... Have passed five levels and no stars showing in chest. :(

Xxander

1) My map is completly gone?

2)The chest isnt working. I got dozens of stars, but nothing happens.

Is this normal?

Lady_Choo

Hi @Xxander have you commented on this thread here? Its a known issue ☹