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It’s been the 2nd time that this type of event bugs and terminates my event before the actual ending. The event started today and few seconds ago this message pop out!
Does anyone has this issue?
I sent a ticket to the support team.
You should... it helps clear issues 😉
I never clear the cache regularly
I assume it's popped up again because you played this same game twice but can only claim the prize for it one time.
I wonder why it starts again for you? Do you clear your cache regularly ? It might be because you cleared the memory of having played (but King's database knows you've already played and claimed this prize)
Sometimes there is a delay, give it a few days as its summer so there could be people on annual leave 🤗
No, they didn't answer
Have they replied?
I already wrote this to player support
I am sorry, I think the best thing to do is to contact player support from within the game and tell them whats happening. Make sure you select lost items to get to the right team.
And it popped up again
Why did I have this event started again? I collected all 50 gold bars and this event started again
I have 32,1 GB of free space on my phone
Thank you 😉 One last thing, I am assuming you have a lot more than 2gb free on the phone?
Phone model: 2201117SY
Version of Android: 11 RP1A.200720.011
Ok thank you, I need your make and model of phone (Android/iOS version) before we can pass it over to the studio 😊
This is what jumped out at me at the end of the event
I already have the update
There is no update in the App Store? It doesn't always auto update 🙂
I play on the phone
I have had the update for a month
Then you need to check to see if there is an update (assuming you are playing on a device) otherwise no issues are fixed and the games not updated.
if playing on Facebook directly, it's done for you 🙂
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I don't have this problem. My events always go well
No, I have this event ended today too, but it was supposed to end in 2 days 19 hours
But I have this event started again
Is it working properly??
I think it's wrong because I have this event ended after 4 days, but then it continued again and it will end tomorrow
I am going to tag @Lynette as she is more likely to know the end date, but I have also asked @Snow_Rider if we have an issue with it 🤗
@Vladislav777 and @Federico457 could we have your device models and have you updated your games?
I haven't updated the game in 2 months
I cannot pass level 96. I've tried at least 50 times and can't even come close. I can't buy gems, there has to be a way without them? Thanks.
Hi, for about 3 weeks I cannot buy gold bars in any way. I searched, but did not found in any given information a reason. In november I was still buying, no longer possible. Could those entitled help me ? Thank you (to be honest I truly saved a lot of money, but sometimes I would like to offer myself a "gift")
is someone having problems here also? never having enough pets
I got a new phone and was connected through Facebook. When I got the new phone and downloaded the game it did not save my last game. I was on level 3044 or close to it. Can I recover it some how?
Fiz uma compra mais no jogo mostrou "COMPRA NÃO CONCLUÍDA" porém q meu dinheiro não foi reembolsado
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of December 23, the latest available level is 9477. On December 30, the next latest level available is 9492. On…