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My Pet Saga is not loading. What is the problem?
It was working fine and now will not load.
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Gayle, while I understand you are frustrated. We are not the studio. The groups that are set are random and are not dictated by the studio.
You will need to accept the cookies as you just cleared them.
Seeing as the majority of people are playing without issue, its likely to be something on your device that is stopping it.
Do you have windows 10/11? You can download the app and log in with the same credentials and play that way.
Put me in the group that gets Mystery Mountain then. How hard is that to do? I cleared all of the cookies stuff and your asking me to accept your cookies. Come on with some help here.
Ok so you need to clear cache/cookies then as most players have no issues. And see if that helps.
As to the Mystery mountain as I explained on another post, it might be that you are not in the group that gets the event this weekend (some players don't and they move around all the time) or it could just be technical issues or even the fact its Easter weekend and bank holidays in many places. Even King staff get breaks too 😊🐥🐣
I play on Facebook. What is the problem? It seems as though other people are not getting Mystery Mountain either. Is someone asleep at the wheel? Wake them up.
Afternoon @Gayle_Bromley we need to start with some basic troubleshooting I think.
Are you playing on a browser? Have you tried a different browser? Sometimes its that simple. If that doesn't work though (and I would recommend this if you like using your original browser) You need to clear your cache and cookies. If you need help with that, let me know which browser you use.
Or are you playing on the windows version of the game?
I play on a laptop. Please help. Thank you.
Hi Gayle, how is it behaving today? If its still not working can you let me know which device you are playing on please 🤗
Winter Petopia is back, and our furry friends can’t wait to move into the coziest, snow-covered city of the year! As you play your regular levels, you’ll collect special houses, place them wherever you like, and watch your winter city come to life with gingerbread rooftops, twinkling trees, igloos… and lots of happy pets…
Hey Pet Savers! 🐶🐱 Noticed your game freezing or getting stuck when playing Petopia? We’ve got a few quick tips that can help get things running smoothly again! Please try the following: ✅ Restart your device ✅ Clear your device’s memory and close other apps running in the background ✅ Play on only one device – switching…
This post explains how to complete the 'Treat-Your-Pet' quest and satisfy your Pets' cravings. You may have already noticed that on opening Petopia and after you complete each level a Pet can be seen 'thinking' of something This means they want you to pick them up and put them on the activity they want to satisfy their…
Currently Level 9400 is impossible to pass without adding extra moves or using boosters (the free mega bomb can be used) First you need to drop 9 crates before the timers on the diamonds run out Next, Pets will drop in columns with crates (but only after the diamonds are gone) Then (the impossible part) you'll need to drop…
can anyone give advice on how to get enough brown crates to appear please, I see many of you are on 9400 so any tips i would appreciate. Thank you
For over a week I am stuck at level 6234. Boring....when can we expect new levels?
How to play thuis leven?
How to pass Pet Rescue Saga Level 6209, without boosters or extra moves This is a very difficult level, and relies a lot on getting the correct blocks when and where you need them! I have completed it without boosters or extra moves, but if you have them, boosters can help to create enough of the correct color blocks…