Latest news about Pet Rescue Saga!
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even better!
My Pet Saga is not loading. What is the problem?
It was working fine and now will not load.
Sign in or create an account to join the fun.
Gayle, while I understand you are frustrated. We are not the studio. The groups that are set are random and are not dictated by the studio.
You will need to accept the cookies as you just cleared them.
Seeing as the majority of people are playing without issue, its likely to be something on your device that is stopping it.
Do you have windows 10/11? You can download the app and log in with the same credentials and play that way.
Put me in the group that gets Mystery Mountain then. How hard is that to do? I cleared all of the cookies stuff and your asking me to accept your cookies. Come on with some help here.
Ok so you need to clear cache/cookies then as most players have no issues. And see if that helps.
As to the Mystery mountain as I explained on another post, it might be that you are not in the group that gets the event this weekend (some players don't and they move around all the time) or it could just be technical issues or even the fact its Easter weekend and bank holidays in many places. Even King staff get breaks too 😊🐥🐣
I play on Facebook. What is the problem? It seems as though other people are not getting Mystery Mountain either. Is someone asleep at the wheel? Wake them up.
Afternoon @Gayle_Bromley we need to start with some basic troubleshooting I think.
Are you playing on a browser? Have you tried a different browser? Sometimes its that simple. If that doesn't work though (and I would recommend this if you like using your original browser) You need to clear your cache and cookies. If you need help with that, let me know which browser you use.
Or are you playing on the windows version of the game?
I play on a laptop. Please help. Thank you.
Hi Gayle, how is it behaving today? If its still not working can you let me know which device you are playing on please 🤗
Winter Petopia is back, and our furry friends can’t wait to move into the coziest, snow-covered city of the year! As you play your regular levels, you’ll collect special houses, place them wherever you like, and watch your winter city come to life with gingerbread rooftops, twinkling trees, igloos… and lots of happy pets…
Hey Pet Savers! 🐶🐱 Noticed your game freezing or getting stuck when playing Petopia? We’ve got a few quick tips that can help get things running smoothly again! Please try the following: ✅ Restart your device ✅ Clear your device’s memory and close other apps running in the background ✅ Play on only one device – switching…
This post explains how to complete the 'Treat-Your-Pet' quest and satisfy your Pets' cravings. You may have already noticed that on opening Petopia and after you complete each level a Pet can be seen 'thinking' of something This means they want you to pick them up and put them on the activity they want to satisfy their…
Currently Level 9400 is impossible to pass without adding extra moves or using boosters (the free mega bomb can be used) First you need to drop 9 crates before the timers on the diamonds run out Next, Pets will drop in columns with crates (but only after the diamonds are gone) Then (the impossible part) you'll need to drop…
Hi Pet Rescue fans! 🐶😺 We’ve hit an incredible milestone: 9,000 levels are now unlocked in Pet Rescue Saga! Can you believe it? If you’ve made it this far, you deserve something extra special... like a shiny new Level 9,000 badge to show off your pawsome achievement! 🌟 🏅 How to claim your badge: Share a screenshot of your…
Since last Monday I have been unable to add 5 extra moves by watching ads. I have been playing Pet Rescue for years and have always been able to watch ads for extra moves or extra bonus. Can only use gold bars. Why is this? Can I not have adverts for extra moves reinstated please
City level 6-7
Hello Rescuers! Do you find our levels difficult to complete? This is the thread to share your level experience in Pet Rescue! Before posting, please specify a level you're struggling with and share the reason why it's hard to pass (e.g. not enough moves, too many obstacles, etc.). The more details you'll share with us,…
can anyone give advice on how to get enough brown crates to appear please, I see many of you are on 9400 so any tips i would appreciate. Thank you