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Level 2
Help
Hi and Welcome to our Community
The black screen issue is being looked into, meanwhile please try another browser. It seems to happen mostly on Google Chrome only.
Please clear the cache and cookies on your browser to make sure the fix reaches your game.
Make also sure thatย the browser is up to dateย
and Please try this one
Open Facebook , click more tools and Clear browsing data and log in to facebook and open Game PRS
Let me know if its works
Thanks kiara it works
been black screen for months now,everything they tell you to do / try does NOTHING,zero zilch NADA,they can shove thier game,I just tried it again after leaving it for weeks,BLACK SCREEN<obviously thier game designers are USELESS if they cant keep a game up and running,they need to find people WHO are capable,NOT useless
@patsyanne Please make sure your browser is up to date, try also different browsers and also make sure you are on Windows 10 since Windows 7 is no longer supported by Microsoft.
You can also play via the Windows app that you can download from Microsoft Store. Your levels and Gold Bars can be synced by connecting the game to your Facebook.
If you are on Windows 7 and/ or outdated browser, then we cannot guarantee that game will work for you.
Then explain why every other king game is perfectly fine,its always excuse after excuse after excuse,and yes im on win7,and NO I wont download 10 for anybody,my chrome is up to date just suddenly one day a black screen when it worked fine before,like I said EVERY other King game works perfectly,so doubt its got anything to do with Win 7 or any other excuse,
like i said other king games are fine