Sign Up!

😺 Furry & purry right now in Pet Rescue Community!
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//Level 8000//
🐾🏡 Build your Winter Petopia 🎄
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Black screen on Facebook

12467…24

Answers

  • constanzapaz
    constanzapaz Posts: 3

    Level 1
    edited June 2020

    (EDITED by CM - Unsupported language) 

  • maragallardo4
    maragallardo4 Posts: 12

    Level 2
    edited June 2020

    (EDITED by CM - Unsupported language) 

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited November 2020 Answer ✓

    Hi rescuers!

    We are investigating this black screen issue to see what is going wrong for some players on Facebook.


    Meanwhile, please try with reinstalling the game to see if it helps.

    -First remove the game from Facebook here (this do not delete any progress or in-game items)

    -Clear the cache and cookies on your browser

    -Reinstall the game

    Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.

    Please note that the game do not run on Flash Player on Facebook. It's running on HTML5 and no Flash is required!

    If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game, Windows 7 or older systems are no longer supported by Microsoft. 

  • wopatfan1
    wopatfan1 Posts: 29

    Level 3

    have tried everything and still not working

  • wopatfan1
    wopatfan1 Posts: 29

    Level 3

    Microsoft has me locked out and can't get in without cell phone

  • Cara_Rhodes
    Cara_Rhodes Posts: 16

    Level 2
    https://community.king.com/en/pet-rescue-saga/discussion/comment/866889#Comment_866889

    Mine neither and I'm starting to get upset. I even sent a Bug Report to Facebook and haven't gotten a reply 😡

  • maragallardo4
    maragallardo4 Posts: 12

    Level 2
    edited June 2020

    (EDITED by CM - Unsupported language) 

  • maragallardo4
    maragallardo4 Posts: 12

    Level 2
    edited June 2020

    (EDITED by CM - Unsupported language) 

  • vaso71
    vaso71 Posts: 1

    Level 1

    i get the same black screen for days now....i cant play the game :(

  • wopatfan1
    wopatfan1 Posts: 29

    Level 3

    upset

Hey! Would you like to give us your opinion?

Categories