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I have problems

Adriana2109
Adriana2109 Posts: 8

Level 2

I CAN'T GET MY GOLD...LIFES, GIFTS ANYTHING

Answers

  • kiara_wael
    kiara_wael Posts: 155,904

    Hi and Welcome to the King Community

    Make sure updated your Apps , Please check this page here

  • Diamond_Lim
    Diamond_Lim Posts: 165,533

    Hello there! @Adriana2109 👋

    Welcome to Sweet King Community! 👑

    Did you update the latest version of this game? 🤔

    If you have updated the latest version of this game already but it's still not worked, try these steps here 👇😊

    1. Open this game

    2. Select Profile

    3. Select Log Out then Close the app

    4. Reopen the app then Log back in to your profile and finally Open this game.

    Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

    If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    If you have followed these steps of Crashing/Freezing issue already but it's still not worked, you click on "Contact Us" only then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer. Thanks! 😉

    ⚠️ Need more help? Check our FAQ:s HERE first

    Anyway, thank you for your playing Pet Rescue Saga. ❤️😊

    Also check more furry & purry in Pet Rescue Community here! 🐾

    Have a pawsome day! 🐾

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