The two absolute most common questions here in Community are:
I have lost my progress or all played levels?Ā
If you suddenly are back to level 1 or the game has been lost, checkĀ HERE how to get it restored.
Something went wrong or I didn't get my purchase?Ā
Check this Community pageĀ HERE to get help on a refund or get a purchase corrected.
Game User ID!
A useful tip is also to know your Game ID! Check howĀ HERE.
All blocks in order currently...
Do you get anĀ error message when playing on Facebook? Find more info and helpĀ HERE.
Black screenĀ when playing on Facebook? Check helpful infoĀ HERE.
Find most common issues and FAQ:s inĀ Help CenterĀ HERE.
Blocked on a tricky level? Find tutorial videos byĀ @LynetteĀ HERE.
Tips, Tricks & Tutorials on game features and blockers by @Lynette HERE.
The game not working on mobile
Game freezing or crashing
Game not connecting to Facebook
Game has connected to the wrong Facebook account?
Why canāt I play Pet Rescue Saga on iOS 9 and Android 4 anymore?
The game not working on PC
Game freezing, crashing or not loadingĀ
Game returned to old Flash Player version?
Have you lost something?
Have you lost any purchased items?
Have you lost your progress/ played levels?
Your event or challenge is missing?
Lost your stored Boosters?
Lost all Lives in the mailbox?
Are you stuck?Ā
No more levels? Find the current last level available in the game HERE.
Is your level too hard?Ā
Has your level changed or doesn't look the same anymore?
Need more help?Ā
Then post your questionĀ HEREĀ and other rescuers around the world will help you out.
Check also ourĀ Help Center hereĀ for help on other issues and game questions. Help Center is also available in 22 different languages!
šļøĀ New to the Community? RegisterĀ HERE in just 2 seconds.
