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Mine hasn't worked for several days either. Ever since the update that was posted on 10/21. My Petopia was working fine and I was doing really good with it. Then came the update and I haven't been able to get past the orange logo screen. I've talked to tech support several times and they're supposedly still working hard to resolve it. To be honest though, I don't really see what the difficulty should be in resolving it. Shouldn't it be as simple as undoing whatever they did in that update?? I mean wth??
Well you'd think that. But sometimes its not that easy it seems. I do know that anything that affects game play is high priority, so if they haven't fixed it yet, its not because they are not working on it. I am sorry for the hold up 😬