Latest news about Pet Rescue Saga!
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even better!
My map is gone?
Hi @lisamo and welcome to the community!
The studio are aware of the issue and it is on their list to be fixed so don't worry 🤗
Hello and welcome to the Community @Rewayda 👋
There was an updated about "previous levels". @Lynette made a video explaining how it works now. In my opinion pretty clear, but if you still having troubles with it after watching, please ask again.
Hope it works for you. Have a nice day
It's still hard to find the previous levels button so the game has become very boring
@sringbean there is always a way to give feedback, you can either email player support from within the game or let us have it here and we pass it over to the community managers who absolutely pass on your comments to the studio. We are all players here so we know how frustrating it is when you're told it will be passed over and you know it's a brush off. But we genuinely do. It might not always be actioned but we send it.
However as you've seen with the links you've been kindly given, hopefully the chest will return and the image is normal so I ask that you stick with it for a little longer 🤗
Hello and welcome to the Community @sringbean 👋
The simple awnser is; yes. The trailer is permanent. You can find the update topic ⬇️. In that topic you can give your opinion qlso if you want. And also THE forum part for PRS 😉 Have a nice day
I am running on a Kindle and have had the map disappear so I cannot see progress, nor do I get Treasure Chests or Panda Parties or whatever they are called. The game plays well but I cannot get rid of the dog and trailer showing. Is this a permanent change or an undocumented feature in the latest release? I feel I am not getting the same deal I use to get before the dog deal showed up. If this is going to stay is there a way to give feedback?
That is the new look @rkeller, you can read more about it here: ⭐️ NEW Game update ⭐️
Me to I was wondering what is going on
This is what mine looks like..
Thank you...I've not gotten the one or two hour of playing either...after I complete a section of map (that I can't see....lol) I'll be patient.
Hopefully for not much longer @lisamo the studio are working on it as hard as they can 🤗
Hi @lisamo it shouldn't be permanant, but you can read about why here 🙂
https://community.king.com/en/pet-rescue-saga/discussion/394226/new-pet-rescue-saga-level-menu-%EF%BB%BF-how-to-find-previous-levels-%EF%BB%BF
Getting very frustrated again!! Okay, so the map is gone..can't see the levels bc I can't play on phone. Don't know if I've completed a section of map and not receiving the "boosters" that go with the complete. I feel like I don't even want to play anymore.
Hi @loulaskg the game has changed and there is no map any more.
We have a new level menu instead. Use this menu on your game to find other levels.
Hi @Lynette thank you for your response. I'm only playing on my mobile and it's recently updated.. Still no map for me.. Thank you anyway,i appreciate it
GingerHoney, I'm not liking it either!! And I'm on a laptop so I can't do the + button either to check any progress. Can't download app on phone either....it's to tiny as I only use my cell for phone calls.
Hiya and welcome to the community.
Did you see this post here about the map?
Hi @loulaskg there is a new level menu in the game, it is working fine in the mobile app (if your game is updated) but is glitched in the computer version of the game
You can play via the app while you wait for them to fix this problem.
Hi @spapay there is a new level menu in the game, it is working fine in the mobile app (if your game is updated) but is glitched in the computer version of the game 😕
So we cant play other levels? WHY? WHERE DID THEY GO?
Mine started missing today....Hate it
Mine started missing today.....Hate it.
New here? Sign in or create an account to join the fun.
Why can't I watch the map anymore? When I press the map button nothing happens.
Closed as a duplicate :)
Thank you!!
You are very welcome!
While you are in the community, click on the link for pet rescue contests, you never know your luck 🙂
Hi @lisamo
I think the map is actually supposed to be gone as we have a new way of looking at previous levels as explained in this post: New Pet Rescue Saga Level Menu
The problem is that the facebook/computer version of the game is glitched and the new menu does not work in it 😕
If you are able, you can download the mobile app and play on a mobile device while you wait for the fix.
The map at pet rescue can't be seen for the last couple of days? Does anyone else has the same issue? Thank you
My Husband and I both play pet saga and he has the Christmas petopia and my game does not have it. Can you let me know 8f I will be getting it soon.
Why can't I ever get Petopia online through my games but I can get it on my download and where is Mystery Mountain this week?
I was getting daily bonus on pet rescue and now I am not. I found it very helpful and miss not getting it and do not understand why it just stopped showing up. I have been playing the game for quite some time and enjoy it.
I created an account in Pet rescue after playing a couple of years, and lost a couple of houndreds of boosters and 259 goldbars. I'm mad as hell. What can I do to get itback?
my iPhone got stolen. I got a new phone re- my picked up my all of my gone. That’s crazy. I work too damn hard and too long to get all of them. Been playing pet rescue for many many years it’s just all gone i if if it if it’s gonna allow you to sign back in and pick up your level, you should be able to get your power…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of November 25, the latest available level is 9387. Check your game and see if you’ve made it there yet! Enjoy the…
