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My map is gone!! What happened? I can't see my progress anymore, very frustrating
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I am running on a Kindle and have had the map disappear so I cannot see progress, nor do I get Treasure Chests or Panda Parties or whatever they are called. The game plays well but I cannot get rid of the dog and trailer showing. Is this a permanent change or an undocumented feature in the latest release? I feel I am not getting the same deal I use to get before the dog deal showed up. If this is going to stay is there a way to give feedback?
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@sringbean there is always a way to give feedback, you can either email player support from within the game or let us have it here and we pass it over to the community managers who absolutely pass on your comments to the studio. We are all players here so we know how frustrating it is when you're told it will be passed over and you know it's a brush off. But we genuinely do. It might not always be actioned but we send it.
However as you've seen with the links you've been kindly given, hopefully the chest will return and the image is normal so I ask that you stick with it for a little longer 🤗
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@Rewayda It's really getting upsetting to me also. I've completed several episodes, with no rewards and chest missing. All I have is a camper and the dog. I've spent money on this game and use a laptop. Mobile users, I guess, have most of their fix. Where as us computer users seem to still having problems. I'm starting to wonder if they are really trying to fix it. I know the admins say it's being worked on but I'm to the point where I'm about ready to hang it up. I really enjoy the game too.
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Hiya 👋 We really understand your frustration. I know of many that play on computers and are not happy. @Lynette included. Unfortunately the computer versions take longer to do anything update wise, its more complicated than mobiles which is why they are updated quicker and more often.
That being said, I honestly have not heard anything other than they are working on a fix. The trouble is the issues over Christmas seemed to cause other issues too so they have to go in order of importance.
From what I understand, the chest rewards are level based now rather than at the end of the episode so you get them more frequently. So while I understand its annoying you don't have that feature right now, you can at least still play the game.
I would encourage you not to quit just yet, but if its frustrating you, there is always the option of trying another game in the meantime? Something different to look at. Just a thought 🤗
