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My map is gone?
Hi @lisamo and welcome to the community!
The studio are aware of the issue and it is on their list to be fixed so don't worry 🤗
Hello and welcome to the Community @Rewayda 👋
There was an updated about "previous levels". @Lynette made a video explaining how it works now. In my opinion pretty clear, but if you still having troubles with it after watching, please ask again.
Hope it works for you. Have a nice day
It's still hard to find the previous levels button so the game has become very boring
@sringbean there is always a way to give feedback, you can either email player support from within the game or let us have it here and we pass it over to the community managers who absolutely pass on your comments to the studio. We are all players here so we know how frustrating it is when you're told it will be passed over and you know it's a brush off. But we genuinely do. It might not always be actioned but we send it.
However as you've seen with the links you've been kindly given, hopefully the chest will return and the image is normal so I ask that you stick with it for a little longer 🤗
Hello and welcome to the Community @sringbean 👋
The simple awnser is; yes. The trailer is permanent. You can find the update topic ⬇️. In that topic you can give your opinion qlso if you want. And also THE forum part for PRS 😉 Have a nice day
I am running on a Kindle and have had the map disappear so I cannot see progress, nor do I get Treasure Chests or Panda Parties or whatever they are called. The game plays well but I cannot get rid of the dog and trailer showing. Is this a permanent change or an undocumented feature in the latest release? I feel I am not getting the same deal I use to get before the dog deal showed up. If this is going to stay is there a way to give feedback?
That is the new look @rkeller, you can read more about it here: ⭐️ NEW Game update ⭐️
Me to I was wondering what is going on
This is what mine looks like..
Thank you...I've not gotten the one or two hour of playing either...after I complete a section of map (that I can't see....lol) I'll be patient.
Hopefully for not much longer @lisamo the studio are working on it as hard as they can 🤗
Hi @lisamo it shouldn't be permanant, but you can read about why here 🙂
https://community.king.com/en/pet-rescue-saga/discussion/394226/new-pet-rescue-saga-level-menu-%EF%BB%BF-how-to-find-previous-levels-%EF%BB%BF
Getting very frustrated again!! Okay, so the map is gone..can't see the levels bc I can't play on phone. Don't know if I've completed a section of map and not receiving the "boosters" that go with the complete. I feel like I don't even want to play anymore.
Hi @loulaskg the game has changed and there is no map any more.
We have a new level menu instead. Use this menu on your game to find other levels.
Hi @Lynette thank you for your response. I'm only playing on my mobile and it's recently updated.. Still no map for me.. Thank you anyway,i appreciate it
GingerHoney, I'm not liking it either!! And I'm on a laptop so I can't do the + button either to check any progress. Can't download app on phone either....it's to tiny as I only use my cell for phone calls.
Hiya and welcome to the community.
Did you see this post here about the map?
Hi @loulaskg there is a new level menu in the game, it is working fine in the mobile app (if your game is updated) but is glitched in the computer version of the game
You can play via the app while you wait for them to fix this problem.
Hi @spapay there is a new level menu in the game, it is working fine in the mobile app (if your game is updated) but is glitched in the computer version of the game 😕
So we cant play other levels? WHY? WHERE DID THEY GO?
Mine started missing today....Hate it
Mine started missing today.....Hate it.
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@Rewayda It's really getting upsetting to me also. I've completed several episodes, with no rewards and chest missing. All I have is a camper and the dog. I've spent money on this game and use a laptop. Mobile users, I guess, have most of their fix. Where as us computer users seem to still having problems. I'm starting to wonder if they are really trying to fix it. I know the admins say it's being worked on but I'm to the point where I'm about ready to hang it up. I really enjoy the game too.
Hiya 👋 We really understand your frustration. I know of many that play on computers and are not happy. @Lynette included. Unfortunately the computer versions take longer to do anything update wise, its more complicated than mobiles which is why they are updated quicker and more often.
That being said, I honestly have not heard anything other than they are working on a fix. The trouble is the issues over Christmas seemed to cause other issues too so they have to go in order of importance.
From what I understand, the chest rewards are level based now rather than at the end of the episode so you get them more frequently. So while I understand its annoying you don't have that feature right now, you can at least still play the game.
I would encourage you not to quit just yet, but if its frustrating you, there is always the option of trying another game in the meantime? Something different to look at. Just a thought 🤗
Hi and welcome to the community 👋
When I start up the game. I have to refresh the page in order to get my daily bonus and the map has disappeared. This has been going on for a week now. What's going on?
Hello and welcome to the Community @GingerHoney 👋
There were some game updates last few day. Your screenshot is now the new map! You will find more information in tge following topic ⬇️ You can also post your feedback there, so everyting is in one place 😉
Hope this awnsers your question, if not please ask again.
Enjoy your day
They want you to buy boosters and not go back to easier levels to get free boosters! SAD!
When i first get on it says OOps something went wrong and just has a picture of the dog, but lets me play. But my map that shows all the levels is gone
Hi @Gickster and a warm welcome to the pet community.
Are you playing on a browser? We have an update post that @Lynette has made that explains it all 🤗
@spapay welcome to our friendly community.
If you read the link given above, it is not deliberate but it is a glitch that is taking some time to fix. We need to be patient 😉
It definitely sucks with no map!! They just want our MONEY!! View Post
Thanks a lot for the info, I had the same question!
How do I get my map back
You can receive it with your mail and password
My Husband and I both play pet saga and he has the Christmas petopia and my game does not have it. Can you let me know 8f I will be getting it soon.
Why can't I ever get Petopia online through my games but I can get it on my download and where is Mystery Mountain this week?
I was getting daily bonus on pet rescue and now I am not. I found it very helpful and miss not getting it and do not understand why it just stopped showing up. I have been playing the game for quite some time and enjoy it.
I created an account in Pet rescue after playing a couple of years, and lost a couple of houndreds of boosters and 259 goldbars. I'm mad as hell. What can I do to get itback?
my iPhone got stolen. I got a new phone re- my picked up my all of my gone. That’s crazy. I work too damn hard and too long to get all of them. Been playing pet rescue for many many years it’s just all gone i if if it if it’s gonna allow you to sign back in and pick up your level, you should be able to get your power…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of November 25, the latest available level is 9387. Check your game and see if you’ve made it there yet! Enjoy the…
