Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
Hi and welcome to the community.
I think it has already been reported, but in the meantime can you log out of your game, completely close it if on devices and reopen it again and see if it makes a difference.
On browser, you would need to clear cache and cookies.
If this doesn't help, can you let me know which device/version you are playing on please.