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refreshing PRS
bamamama42
Posts: 7
Level 2
in Discussions
I often have to refresh my game. Nine times out of ten when I do I get taken BACK 5 -8 levels that I have already completed. This is extremely frustrating because often those levels were difficult to beat. Is there a reason this occurs and is there a way for me to prevent it? For some reason I am asked to refresh quite a lot. TIA for any help or answer.
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Comments
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It just happened AGAIN!!! 6 levels back…..and they were difficult!! Help!!
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Hi @bamamama42 wow! this does sound very frustrating. I suggest that you log out, then into your game before you play any levels to make sure it's connecting to save your progress.
Let me know if this helps?1 -
Hey Lynette,
Just to be clear do you mean logging out before I refresh? Or do you mean logging out each time I play? I keep my game pulled up all the time on a separate chrome window because I could not make it work with Firefox at all. I go back and forth to play at all times during the day.
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Keeping it permanently logged in on Chrome might be the problem. Closing the game, and clearing the cache on your computer then logging back in again could help.
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