Alex_The_Witch

Game Expert

Comments

  • Hey there @hsemark . Hope you're doing well. I'm sorry to hear your timed items expired before time. I would love to be able to assist you through here, but for issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:…
    in Booster purchase failure Comment by Alex_The_Witch November 10
  • Hey there @Maria__Bailey . Hope you're doing well. I'm sorry to hear you're facing this issue with the Silver Chocolate Box. Could you please tell me which device/platform you're using (Windows 10, Windows 11, Facebook through the Browser), and what's your game version? That way I can send the correct troubleshooting…
    in Chocolate box Comment by Alex_The_Witch November 10
  • Hey there @jeanmunro . Hope you're doing well. Could you please send us a screenshot or video of this issue? Thanks in advance and have a great day.
    in players Comment by Alex_The_Witch November 9
  • Hey there, @Goomanchoo2 . Hope you're doing well. I'm sorry to hear you're unhappy regarding the current usefulness of the Magic Beans, but I appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having…
    in What's the point of the beans? Comment by Alex_The_Witch November 9
  • Hey there, @diogobarros . Hope you're doing well. I understand you're having some trouble with your lost Boosters after reconnecting to Facebook. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:…
    in Lost booster after Facebook loggin Comment by Alex_The_Witch November 9
  • Hey there @parlady99 . Hope you're doing well. I'm sorry to hear you're unhappy regarding the way the Don't Feed the Troll feature works right now, but I appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now,…
    in Feeding the troll Comment by Alex_The_Witch November 9
  • Hey there @MollyS . Hope you're doing well. I'm sorry to hear you experienced this issue with both your Windows purchases. I appreciate you sharing the receipts. Worry not, I've now sent you a ticket with a resolution. The ticket's number is 16073497. I hope the compensation will be to your liking, but if there's anything…
    in Delicious Offer Comment by Alex_The_Witch November 9
  • Hey there. Hope you're doing well. I'm sorry to hear this has happened. Worry not, I've now taken care of the issue and have replied to you on ticket 16050776. Have a great day!
    in Lost all my boosters Comment by Alex_The_Witch November 3
  • Hey there. Hope you're doing well. I’m sorry to hear that some of the features disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features in the…
    in New Challenges Are not working Comment by Alex_The_Witch November 3
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Livello finito Comment by Alex_The_Witch November 3
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