Cezdiamond Community Manager

Comments

• Hi CJM- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This…

  in I lost all of my boosters after reinstalling game. I do login to facebook. Comment by Cezdiamond August 2017
• Hi Ali- Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the t…

  in Lost all my gold Comment by Cezdiamond August 2017
• Hi- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Blossom Blast Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here: http…

  in Blossom Blast Saga wont load...after PC update Comment by Cezdiamond July 2017
• Hi Bones- I have replied and I think this is now resolved :-)  Thanks! 

  in Cezdiamond, i've replied to your response but haven't got anything back after two days. Comment by Cezdiamond July 2017
• Hi drolleke- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. …

  in Where are my gadgets Comment by Cezdiamond July 2017
• Hi Jean- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad loading. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Please also see …

  in Updated iPad Air yesterday.wont work Comment by Cezdiamond July 2017
• Hi Romero54- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Please als…

  in Candy crush soda and candy crush jelly crashing Comment by Cezdiamond July 2017
• Hi Mari- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of you…

  in Was at a high level 2452-now at 1!?? Comment by Cezdiamond July 2017
• Hi Sabbione- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of…

  in Setting back to level 1. Comment by Cezdiamond July 2017
• HI J- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your s…

  in Data Loss After Connecting To facebook Comment by Cezdiamond July 2017
• Hi J- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your s…

  in Is there a way to recover lost data? Comment by Cezdiamond July 2017
• Hi Bones- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in Upgraded phone and lost all levels Comment by Cezdiamond July 2017
• Hi Julie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in I lost all my progress on my phone I was at level 800 and now back to the start I tried linking with Comment by Cezdiamond July 2017
• Hi MYH- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your…

  in I lost all my progress. I had not joined thru Facebook. I was in level 420. Comment by Cezdiamond July 2017
• Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in I lost my game progress, please help! Comment by Cezdiamond July 2017
• Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in Lost all progress Comment by Cezdiamond July 2017
• Hi Kimmy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in Lost Progress Comment by Cezdiamond July 2017
• Hi Karen- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in Level progress Comment by Cezdiamond July 2017
• Hi Denno- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in Progress lost Comment by Cezdiamond July 2017
• Hi Michelle-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here: ht…

  in Pet Rescue Comment by Cezdiamond July 2017
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