Cezdiamond Community Manager

Comments

• Hi Rasiya-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of …

  in CANDY CRUS RETURN TO LVL 1 Comment by Cezdiamond July 2017
• @Magali I will send you a message too :-) 

  in Lost progress Comment by Cezdiamond July 2017
• Gracias por su pregunta. Estaremos encantados de ayudarle en https://care.king.com/es/

  in Level 1250 Comment by Cezdiamond July 2017
• Hi Askar- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in i lost my progress, I have updated my web browser I still cannot get my progress back Comment by Cezdiamond July 2017
• Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in When i click login facebook,my current level lost Comment by Cezdiamond July 2017
• Hi cmixon-  Thanks for posting on King Care. Please could you see this thread for more information :-)  https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress  Let me know if you still need a hand.  Thanks! 

  in My candy crush soda game has reset back to level one. I have no idea why can you please help! Comment by Cezdiamond July 2017
• Hi Scott- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in How do i recover my progress? Comment by Cezdiamond July 2017
• Hi Andressa- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of…

  in I came back from the beginning Comment by Cezdiamond July 2017
• Hi Olivia- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of y…

  in Lost Levels Comment by Cezdiamond July 2017
• Hi Mary-  Thanks for posting on King Care. Please could you see this thread for more information :-)  https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress  Let me know if you still need a hand.  Thanks! 

  in candy crush jelly Comment by Cezdiamond July 2017
• Hi Denise- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of y…

  in Why am I back on level 1? Comment by Cezdiamond July 2017
• Hi Shannon-  Thanks for posting on King Care. Please could you see this thread for more information :-)  https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress  Let me know if you still need a hand.  Thanks! 

  in Candy Crush Soda level reset Comment by Cezdiamond July 2017
• Hi Sanjaya-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of…

  in Lost my level progress before I was 1409 Comment by Cezdiamond July 2017
• Hi Ray- Thanks for posting on King Care. I am sorry for the delay in getting back to you.  o Are you still experiencing a problem? o Is there an error message?  o Which free games are these?  Thanks! 

  in problem with candy crush soda Comment by Cezdiamond July 2017
• Hi Rahul- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in still problem didn't resolve Comment by Cezdiamond July 2017
• Hi Ruby- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem passing level 2142? o What is the end of level message? o Please could share a screenshot of your game board?  In orde…

  in I have distroyed all the jellies multiple times but still shows 2 more jellies left. Please help me Comment by Cezdiamond July 2017
• Hi Mary- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem accessing Candy Crush Saga.  Let me know if you still need a hand :-)  Thanks!

  in Access to Candy Crush via FB not working Comment by Cezdiamond July 2017
• Hi Leanne- Thanks for posting on King Care. We now have more levels available, are you able to move forward now? Let me know if you still need a hand :-)  Thanks! 

  in Can't advance to next episode Comment by Cezdiamond July 2017
• Hi Angeleyes928-  Thanks for posting on King Care. Please could you see this thread for more information :-)  https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress  Let me know if you still need a hand.  Thanks! 

  in I went from level 783 to 0 over the weekend. Comment by Cezdiamond July 2017
• Hi Angel- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook again. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-fac…

  in Wont Connect to Facebook on my Candy Crush Comment by Cezdiamond July 2017
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