Cezdiamond Community Manager

Comments

• Hi Crabal- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem?  Are you connected to Facebook? Let me know if you need a hand with this :-)  Have a sweet weekend!

  in I can't past the train after level 170.. Comment by Cezdiamond July 2017
• Hi Rahmi- Thanks for posting on King Care. I am sorry for the delay in getting back to you.  Are you still experiencing a problem? Have you tested the problem on more than one browser?  Let me know if you still need a hand!  Have a sweet weekend! 

  in Need Ticket and can't send request Comment by Cezdiamond July 2017
• Hi there- Thanks for posting on King Care. Boosters can be bought with Gold Bars, the costs vary from country to country. You can see the cost of each booster either in the shop or by clicking on the ingame booster of you choice during the level pla…

  in cost of boosters? Comment by Cezdiamond July 2017
• Hi Coco- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Thanks for highlighting this to us so that we can look into this.  We hope things run smoothly next time :-)  Have a lovely weekend!

  in pet rescue Comment by Cezdiamond July 2017
• Hi Linda- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still experiencing a problem? o Are you playing whilst connected to Facebook usually?  o Is there an error message?  Let me know if you still need a ha…

  in How can I sync candy crush saga on facebook with my kindle fire? Comment by Cezdiamond July 2017
• Hi sabrina84-  Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain l…

  in Why doesn't my weekly challenge change? Comment by Cezdiamond July 2017
• Hi Charlie- Thanks for posting on King Care. Sorry for the delay in getting back to you.  Just recently Apple has updated it's pricing tiers with a noticeable increase against transactions. This has resulted in a direct increase to the various pack…

  in INCREASE IN GOLD BARS FOR BUBBLE WITCH 3???? Comment by Cezdiamond July 2017
• Hi Muskesh- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you playing on an iOS device?  Please could you try these steps: -Close all tabs in Safari and clear the browser cache by going to Settings > Safari &g…

  in Get back from 426 to 133 level. Comment by Cezdiamond July 2017
• Hi Christine-  Thanks for posting on King Care. I am sorry for the delay in getting back to you, I can understand your disappointment. I would like to check your account so I have sent you a private message to check your account. Please click on t…

  in Stripped candy Comment by Cezdiamond July 2017
• Hi Adhira- Thanks for posting on King Care. Sorry for the delay in getting back to you. Thanks for highlighting this to us, we will be looking into this for you.  We hope to have things running a little smoother next time :-)  Have a sweet weekend…

  in Light up the sky rewards not working Comment by Cezdiamond July 2017
• Hi CGUL- Thanks for posting on King Care. I am sorry for the delay in getting back to you. I have checked and noticed another player posted a question regarding this level and they have now been able to successfully pass level 2615. Please let us k…

  in Please stop level 2615 from cascading Comment by Cezdiamond July 2017
• Hi Erika- Thanks for posting on King Care. Sorry for the delay in getting back to you.  You can save your progress to Facebook or the Kingdom :-)  Once you have done this, simply log into your account on your new mobile phone and you will be able …

  in Change of mobilephone Comment by Cezdiamond July 2017
• Hi Pavi-  Thanks for posting on King Care. Congratulations on getting so far, you're doing great! We love love to hear your tips on how to pass those trickier levels. New levels will be available soon, but I don't have an exact date just yet. You c…

  in I have completed level 2600 in candy crush saga. When are the new levels coming in?? Comment by Cezdiamond July 2017
• Hi Mark- Thanks for posting on King Care. Sorry for the delay in getting back to you.  We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that f…

  in Treasure chest chase Comment by Cezdiamond July 2017
• Hi Jasmanl- Thanks for posting on King Care. Sorry for the delay in getting back to you and sorry that you experienced this problem.  Please let us know if this happens again in one of our mini games and we will look into this for you.  Thanks aga…

  in levels i already beat? Comment by Cezdiamond July 2017
• Hi there-  Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain level…

  in New Color Bomb Pattern Comment by Cezdiamond July 2017
• Hi there- Thanks for posting on King Care. Sorry for delay in getting back to you. Please click on the settings icon in the bottom left hand corner of the game. Then click on "profile" this will then open your account details and show your username …

  in Finding my username Comment by Cezdiamond July 2017
• Hi Bob- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still stuck on level 2465? What is the end of level message?  Please could you send a screenshot of the board? In order to add an image to your reply …

  in Cannot move past 2465, even after beating it Comment by Cezdiamond July 2017
• Hi Scott- Thanks for posting on King Care. I am really sorry about the delay in getting back to you.  I would like to check your account so I have sent you a private message to check your account. Please click on the envelope icon in the top right…

  in YOUR glitch on 2595 set me back after beating it????? Comment by Cezdiamond July 2017
• Hi Kathy- Thanks for posting on King Care. I am really sorry that you did not receive the full 5 hours of unlimited Lives. I can, indeed understand your disappointment.  I would like to check your account so I have sent you a private message to che…

  in 5 hour unlimited lives ended after 1 hour Comment by Cezdiamond July 2017
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