Comments
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@Elsa thanks for passing on @Katie I will send you a private so that I can take a look at your account details, please make sure that your game is connected now. Thanks!
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Hello @Melisa I can see my lovely Superstar has been looking after you :-) I will send you a private message so that I can check these accounts, thanks!
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Hello @Ankeithleen I can see my lovely Superstar has been looking after you :-) I will send you a private message so that I can check these accounts, thanks!
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Hello @brofes I can see my lovely Superstars have been looking after you :-) I will check these accounts now and see what I can do, please note the restore will be manual so I am unable to transfer the exact scores and stars and all levels will be rewarded with 2 stars. Please can you confirm that this is OK? Thanks!
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@Sudan I have sent you a private, please answer my questions so we can get you back on track :-) Thanks!
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@Chicken Slayer thanks for passing on @Kathleen I have checked the account and I cannot see a day where you had over 36,000 do you play on more than one account? Thanks!
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Thanks for passing on @Chicken Slayer @Zahara I am sorry your mother has lost her progress, I will send you a private message now so that we can get the account details :-) Thanks!
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I can see that you have been in the safe hands of our Superstar @Chicken Slayer I am sorry there is little that we can do regarding which test group you are in, but I have added a little something to your game as a gesture of goodwill :-) Thanks!
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@Chicken slayer thanks for passing on @Jenny I will send you a private message through King Care now :-) Thanks!
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Thanks everyone! What a great bit of teamwork to find the solution :D
