Cezdiamond
Community ManagerDiscussions
482
Comments
6021
Points
6100
Badges
42
Cezdiamond Community Manager
About
- Username
- Cezdiamond
- Joined
- Visits
- 700
- Last Active
- Roles
- Member, Administrator
- Points
- 6,100
- Posts
- 6,503
- Badges
- 42
Reactions
Badges
Comments
-
Thanks @Elsa @Tamara Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can…
-
@Elsa thanks for passing on @KJ Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back t…
-
Hello @Laura thanks for passing on @Marion I am very sorry about this, I can completely understand you disappointment I will send you a private message on King Care so that we can resolve this problem :-)
-
Thanks @Laura @candycrush123 Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to m…
-
@Laura thanks for passing on @mystical Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get…
-
@Katie thanks for getting back in touch, this has been escalated, however, as we do not have other complaints of this nature it means that we do not have a lot of data for this to be investigated. I have passed it on but it may take a some time to…
-
@Chicken Slayer thanks! :-) @Game girl I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right han…
-
Thanks @Elsa for passing on :-) @Leszek Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you ge…
-
Thanks @Elsa for passing on @Grrrr I am really sorry that you did not receive your rewards. I have now added items to your account, you will see these next time you open your game on your mobile device. Thanks!
-
Thanks @Elsa for passing on @ImRoxy Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get ba…
-
Thanks @Chicken Slayer for passing on @margretdzn I did add the Gold to your account as a goodwill gesture :-) Thank you!
-
Thanks @Elsa for sending to me @Andrea I am very sorry about this, I have passed this on for investigation and I hope it will not happen again. Thanks for taking the time to share with the King Care community.
-
Thanks @Elsa for passing on @Missy I am sorry that you did not receive your Jackpot prizes, are you playing on a mobile device? Roughly when did this happen? Thank you!
-
Thanks @Chicken Slayer @Connie I am so sorry about this and very sorry for such a long wait. Would you be able to create a brand new account and see if you can log in with this. I can then put the progress on a new account, I will need your game t…
-
Thanks for passing on @Chicken Slayer @Sophie Let's get you back on track so that you can continue on your journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you ge…
-
Hello everyone! Thanks for letting us know about this in King Care. Our studio are currently aware of this problem and they are investigating. We hope to have an update shortly. Thanks!
-
@Sharon Just wanted to check if you had reinstalled the game? Thanks!
-
Thanks @Elsa @Michelle please create a Facebook or Kingdom account and link this to your game, this way I will be able to find an account for you :-) I will send you a private message so that we can get you back on track. Thanks!
-
Thanks @Chicken Slayer @Ramesh please let us know the device details :-) In the meantime this has been escalated for investigation. Thanks!
-
Thanks @Chicken Slayer @Sharon please can you let me know exactly which model of device you are playing on? Have you tried the troubleshooting steps? Thanks
