MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Lynda, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in It is not giving reward 1 or 2 of 5 Comment by MarkHawk March 2017
  • Hi Karen, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Treat calendar on iphone Comment by MarkHawk March 2017
  • Hi Agp, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
    in Level 1538 Comment by MarkHawk March 2017
  • Hi Jinny, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I have bought fish three times but I haven't received them. Where are they? Comment by MarkHawk March 2017
  • Hi Ketrazul, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Played twice and lost five hearts how? Comment by MarkHawk March 2017
  • Hi Nyx, I can assist in getting the game progress back in Bubble Witch Saga 3. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log into King Care and post a request to have the progress restored. Once done…
    in House is missing after registering Comment by MarkHawk March 2017
  • Hi Isa, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details. Kind regards, - Mark, Team King Care
    in How can I switch my Candy crush and soda to a new fb account without losing my progress? Thank you Comment by MarkHawk March 2017
  • Hi Steph, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Animals Comment by MarkHawk March 2017
  • Hi Chris, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. Please post a screenshot of the issue you are experiencing on your Kindle and I'll check up on a solution for you. Kind regards, - Mark, Team King Care
    in 03/16/17 -- No notifications on Kindle. Whole chunks of the game disappear! What's up? Comment by MarkHawk March 2017
  • Hi Frutl00pz1, This might also help you out; connect the game to Kingdom (the orange button with the golden crown) - this way you'll connect to a large game community and be able to receive help fast with extra lives and road blocks. Kind regards, - Mark, Team King Care
    in Can BWS3 players please add me kidr0cket@yahoo.com Comment by MarkHawk March 2017
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