Comments
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Hi @debbie196258 👋 Thanks for reaching out! In Candy Crush Saga, your progress and Gold Bars are saved to your account and will transfer across devices, but boosters are stored locally on the device. That means they don’t carry over when you switch to a new phone or tablet. If you still have access to your old device, I’d…
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Hi @Jasam2025 👋 I can understand why this feels frustrating, especially if you still had time left on the event. Just so I can properly understand what happened, when you say the Baker’s Box “disappeared after upgrade,” could you clarify a bit? Do you mean after updating the game app version? Or did something change inside…
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Hi @swamy1946 👋 Sorry to hear you’re feeling this way but make no mistake, reaching level 10K is very impressive 🤩 There are actually several events and features in the game that can give you Gold Bars, not just purchases. For example, things like special events, challenges, and rewards can help you earn them over time.…
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Hi @Peter_Tornaros I hear you on this one, especially when you're at the very top of the map. When new content is limited, tasks like completing a high number of levels can feel a lot more demanding than intended. This is something we’ve seen feedback on from other high-level players too, and I’ve shared it with the team…
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Thanks for sharing this @Carol-38 It's not supposed to be that much space between the icons so we've had a look and there was an update that changed things so can you check now if it looks better now?
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Hi @Jlyn007 👋 Thanks for sharing this and I understand how frustrating that must feel, especially losing your Super Charged Color Bomb like that. On some devices, the game may restart in the background instead of staying paused. When that happens, the current session can be lost. This can depend on things like how many…
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Hi @yaro143 😊 Thanks for sharing your idea. Just to clarify, Candy Crush Saga is a free-to-play game, with optional in-app purchases for players who choose to use them. The game is mainly designed for fun and entertainment, so there isn’t a system for buying, selling, or exchanging Gold Bars or items between players and…
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Hi @soupy1ster I noticed the post you commented was from 2020, a little outdated so I archived it and moved your comment. I was wondering if you could confirm the device you're playing and when did this issue start for you?
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Hey @Alienscar, yeah that could be it 👀 it did end today… hope they will get back to us to confirm.
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Hi @Aries2020 Thanks so much for sharing this and for sticking with the game for so many years. I’m really sorry that changes around Elite Candy Royale have made things less fun for you. Elite Candy Royale is a special, harder version of Candy Royale with bigger rewards. It doesn’t run for everyone all the time: sometimes…
