QueenB

Fantastic 😎 thank you so much for getting back to me so fast @Clementinewew 🤗

in No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!) Comment by QueenB 3:20PM

Hi @Clementinewew We have been looking at this issue in your account and found that a purchase for extra moves was made today, can you confirm if the issue has been fixed for you or did something different happened today?

in No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!) Comment by QueenB 3:14PM

We have to make sure things will work 😉

in The all stars backgrounds Comment by QueenB 10:38AM

https://community.king.com/en/candy-crush-saga/discussion/comment/3486728#Comment_3486728 https://community.king.com/en/candy-crush-saga/discussion/comment/3486881#Comment_3486881 https://community.king.com/en/candy-crush-saga/discussion/comment/3487081#Comment_3487081…

in No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!) Comment by QueenB 10:16AM

@Lorena_Puntel Thank you for providing the details and the good news is that the Studio has found the issue and working on correcting this so I will keep you all updated once I know more 😉

in Booster wheel not working - Edited by CM: Working on a Fix! Comment by QueenB February 25

Hi everyone 👋 Thanks again for all the reports and details you’ve shared. I’ve checked with the team and we can confirm that there is an issue affecting the Booster Wheel, which is why some of you are seeing the timer stuck or not being able to spin. The team is already working on a fix, and we’re pushing to have this…

in Booster wheel not working - Edited by CM: Working on a Fix! Comment by QueenB February 25

https://community.king.com/en/candy-crush-saga/discussion/comment/3486641#Comment_3486641 https://community.king.com/en/candy-crush-saga/discussion/comment/3486462#Comment_3486462 https://community.king.com/en/candy-crush-saga/discussion/comment/3486352#Comment_3486352 Hi everyone and Squirrely_Girl23 👋 Thanks for coming…

in No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!) Comment by QueenB February 25

Hi @Deallen and thanks for posting about this! Just so I understand correctly, what exactly is happening with the Booster Wheel? Is the countdown timer stuck and not moving at all? Or does it reach zero but still doesn’t let you spin? When was the last time you were able to collect a reward from it? If it happens again,…

in Booster wheel not working - Edited by CM: Working on a Fix! Comment by QueenB February 25

Hi @Uzmamurad143 If you’ve forgotten your email password, you’ll need to reset it directly with your email provider (for example Gmail, Yahoo, etc.), as we don’t have access to email accounts here. If you’re having trouble logging into your game account, you can contact Player Support directly from the game: • Open the…

in Forgot my email password Comment by QueenB February 25

Appreciate this @dia_candy 🙏

in Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)! Comment by QueenB February 24

QueenB
Community Manager

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QueenB Community Manager

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QueenB
Community Manager