Comments
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…
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Hi Lucero25, welcome to the Community 🌟 Thanks for sharing your message and the screenshot. If you're having trouble completing a purchase using your gold bars, please try the following steps: Make sure your game app is fully updated to the latest version. Restart your device and try again. Double-check that your payment…
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Hi @3429800185 👋 Thanks for flagging this! The issue with level 10634 has already been reported, and the team is working on a fix 🛠️ Please keep an eye on your game and check back a little later, it should be sorted soon! We really appreciate your patience in the meantime 💛
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Hi @JessPym 👋 Thanks for reaching out and reporting this! That does sound a bit odd 🤔 To help us take a closer look, could you please share a screenshot of the level when the issue happens? This way, we can better understand what’s going on and pass it along for further checking if needed. Looking forward to your reply!
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Hi datatech451 and welcome to the Community 😃 Thanks so much for taking the time to share your feedback with us. We’re really sorry to hear that you’ve been feeling this way. Candy Crush is meant to be fun, relaxing, and rewarding and when it doesn’t feel like that, we definitely want to understand why. If there’s…
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Hi Candy_Crusher_1 🤩 Thanks for sharing this sweet story with us! It’s so fun to hear how you discovered Candy Crush and joined the fun. Sounds like Jelly Queen made quite the royal impression, she’s definitely one of the most fabulous characters ☺️ Wishing you the best of luck if you’re playing in the tournament and have…
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Hi badyanath 👋 Thanks a lot for sharing your idea with us! While we don’t currently offer Google Play codes as in-game rewards, I’ll be sure to pass your suggestion on to the team. We love hearing feedback that helps keep motivation high and makes the game even more rewarding to play! In the meantime, don’t forget that…
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Thank you so much for this honest and heartfelt post Christine 😍 It means a lot to know that you’ve found so much joy and purpose here, your thoughtful analysis and feedback have been incredibly valuable to so many players (and us CMs too). I’m really glad to hear you’re thinking of sticking around a bit longer. The game…
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Hi christinewupp, You're correct that the final knockout round wrapped up this past weekend. The message above was meant to clarify confusion, but now that we're past that point, I totally understand why it feels out of sync. The finalist vetting is currently in progress, and the team will be reaching out directly via the…
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Hi Legitlove 😃 Welcome to the Community! You’ve landed in the official Candy Crush space, so no worries, this is the real deal 😄 If you have any questions or if there’s something specific you're unsure about, feel free to let us know. We’re here to help! Happy playing and see you around the community 🍬✨
