QueenB

Community Manager

Comments

  • Hi everyone! Thanks so much for opening up about your All Stars experience. We know it can be frustrating not to see the event in your game, especially when you’re excited and ready to take part. Just to clarify: All Stars 2025 is only available in selected countries. If you’re not based in one of these, you won’t be able…
    in This all stars tournament is a mess. Comment by QueenB March 2025
  • Hi everyone! Thanks so much for opening up about your All Stars experience. We know it can be frustrating not to see the event in your game, especially when you’re excited and ready to take part. Just to clarify: All Stars 2025 is only available in selected countries. If you’re not based in one of these, you won’t be able…
    in ⭐ All Stars Qualifier Round 2 - Your second shot starts NOW 🤩 Comment by QueenB March 2025
  • Hi @SRDR_NVRZ 👋 Thank you for reaching out and sharing what happened. I’m really sorry to hear you lost your progress after reinstalling the game. I know how frustrating that must feel, especially after getting so far. 😔 The good news is that we’ve passed your request on to the right team to see if your progress can be…
    in Wasted labor Comment by QueenB March 2025
  • Hi Maryprc, Do you happen to be playing on an Android device? If yes, can you check the App Store for an update as there was an issue we detected earlier today which has been fixed but it requires you to update to the latest version. Let me know how it goes 😉
    in Season Pass disappeared Comment by QueenB March 2025
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…
    in Sorun Comment by QueenB March 2025
  • Hi @eanokkim 👋 Thanks for your message, and I’m really sorry to hear you lost your progress and Gold Bars after reinstalling the game that’s definitely frustrating! 😞 To get this sorted, please reach out to our Player Support Team directly through the game. Here's how: Open the Candy Crush Saga app Tap the gear icon ⚙️ in…
    in Please check the account initialization Comment by QueenB March 2025
  • Hi Mo7mmed_G_S 😃 Thank you so much for all the details you’ve shared and for the kind words and patience as well 💜 I can see how much you enjoy the game, and I truly appreciate the effort you’ve made to troubleshoot this issue on your own, across different devices and even asking friends to test! At the moment, we haven’t…
    in Why is there no internet connection in the game? Comment by QueenB March 2025
  • QueenB here 😉 I couldn’t resist being part of this Farmtastic celebration to wrap up the Bee of the Week series in style! And who better to close it out than someone truly Bee-autiful from our Farm team? 💐 Isabel has been part of the magic behind the scenes, bringing the Farm to life with her creative sparkle as a Junior…
    in 🌟 Bee of the Week! – Meet the Women Behind Farm! 🐝✨ Comment by QueenB March 2025
  • Hey Christine, Big congrats on smashing through the first round, and without spending gold bars too! That’s seriously amazing 👏 Thanks for keeping us updated, and I’m really sorry to hear about your mum. Sending lots of love your way 💜 Life does its thing sometimes, and it’s totally okay to take a step back or just play in…
    in My All Stars journey begins (....and ends?) here: Comment by QueenB March 2025
  • @kiara_wael Let's put a Pin on this 📌😁
    in 📌 Introducing Candy Pins – A New Way to Collect & Earn Rewards! Comment by QueenB March 2025
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