QueenB

Community Manager

Hi Peter, I’m really sorry to hear that you’ve lost your Win Streak again 😞 I completely understand how frustrating this must be. I agree that the best way would be to reach out to Player Support directly as they have much more resources and are able to follow up on this. To contact Player Support, follow these steps: Open…

Hi christine, Thank you so much for your detailed feedback 😊 I really appreciate you taking the time to share your experience with Level 18,449 and 18,460, especially the heads-up about the Oops issue with win streaks and boosters. A big shout out to @Carol-38 as well for catching this early and warning other players,…

Hi teeweiping 😊 I understand how frustrating it can be when events like Candy Hunt, Chocolate Box, and Sweet Streak disappear. These features are often limited-time events or test features, meaning they might not always be available for all players at the same time. Sometimes, events rotate or temporarily disappear while…

Heeeei 😃 So good to see you back 🤗

bearwithme 💖🐻 Wow, this message is just overflowing with love and appreciation 💕 Thank you so much for your kind words and for always being such a wonderful part of the CCS Community 🌟 Your gratitude for the studio, the moderators, and fellow players truly shows how special this space is. Wishing you a very Happy…

SabrinaM 💖🌹 What a beautiful Valentine’s message 🥰 Thank you for spreading love to the studio, community managers, moderators, and all the players. You truly captured the spirit of our community 🤗 Wishing you a sweet and joyful Valentine’s Day 💕

johamilton 💌💜 This is such a heartfelt message 💖 The community wouldn’t be the same without amazing members like you who bring kindness, joy, and support to everyone. Wishing you a Valentine’s Day filled with love and happiness 💕

Princess_Jessica 💕✨ This message is absolutely beautiful 🌸💌 Your gratitude and warmth shine through, and the friendships in this community make it such a special place. Thank YOU for all you do! Wishing you a wonderful Valentine’s Day filled with love and happiness 💖💜

MountainMom 💖🌟 This message is truly touching and captures the heart of our entire community 💕 You’ve highlighted just how much love and dedication goes into making this space special ✨ Your appreciation means the world, and we’re so grateful for the kindness and support you share every day. Wishing you a fantastic…

Hi Pobinski, Thanks for reaching out! We’ve reported this issue to the studio, and they are currently investigating it. I know it’s frustrating not being able to log in and sync your progress, but rest assured, the team is looking into it. In the meantime, I recommend keeping an eye out for updates in the game, as the…