QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3120754#Comment_3120754 Hi TanGav, Thank you for reaching out to us with this issue! Unfortunately, the event is now over but we are making sure the team behind this feature is aware of what is happening and I would like to share your experience with them.…
    in How do I play Baker's Box? Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121559#Comment_3121559 Yes, the event is now over but the details will help the team figure out what went wrong before we release it for testing again 😉 Thank you for your collaboration and patience while we work on it 🙏
    in How do I play Baker's Box? Comment by QueenB July 2024
  • Hi everyone, We understand that some of you experienced issues with the recent event, Baker’s Box and the spoons not working. We apologize for any inconvenience this may have caused. We have communicated the details to the studio to ensure these issues are resolved for the next iteration as this was just a test. Thank you…
    in How do I play Baker's Box? Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121498#Comment_3121498 That is a good question 😅 I'm investigating this now 😉
    in Game fantástico Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3119011#Comment_3119011 Apologies for the delay in getting back to you 😥 The next time you open the game, your Gold bars should be available 🤗
    in (Taking a break) 🙋‍♀️🙋 Help a Newbie & earn up to 200 Gold Bars a month! Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121465#Comment_3121465 Hi Plazaman, Thank you for your comment and for raising a valid concern about the usefulness of the responses provided in the forum. I understand where you're coming from, especially when it comes to new players who might not have…
    in level 15880 Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/460543/facebook-to-gmail-convert Hi there 😃 Please, follow these steps here on how to connect your game to a King account using your gmail. Hope this helps!
    in Facebook to Gmail convert Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/461245/do-i-get-my-old-progress Hi HHPA, welcome to the Community! To transfer your progress from Facebook to a King account, follow these steps: Open Candy Crush Saga on your device and go to the settings menu (gear icon). Tap on "Profile" and select "Log out" if…
    in Do I get my old progress? Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121004#Comment_3121004 Hi Clgw, I'm afraid you will need assistance from our Player Support team so please reach out to them again but this time, select Lost Progress as the subject. If you get another auto reply, reply back again and wait as that will get…
    in Connecting to Facebook Account Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3109710#Comment_3109710 https://community.king.com/en/candy-crush-saga/discussion/comment/3119934#Comment_3119934 Thank you both for reporting this and sharing the screenshots. What happens when you tap on the frosting? Does nothing happen? After collecting…
    in How do I play Baker's Box? Comment by QueenB July 2024
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