QueenB

Community Manager

Comments

  • Hi @BlueDefHyatt72 , Welcome to the Community 😃 That’s so lovely to hear and what a great sister you have for introducing you to the game! It’s always nice to see players enjoying Candy Crush together. Hope you’ll have fun exploring the Community, we’ve got lots of tips, contests, and chats with other Candy Crushers here…
    in DeafHyatt Comment by QueenB October 2025
  • Hi @Alienscar 👋 Thanks again for sharing that new instance of the overlap and for including both portrait and landscape views! Super helpful as always 🙌 I’ve passed this onto the team so they can keep tracking any additional cases. The original filter overlap you reported is now confirmed as a known issue, and they’ve…
  • Hi and Welcome to the Community 👋 Sorry to hear you can’t use your gold bars. If you’re seeing gold bars in your balance but can’t spend them, try the following: Make sure you’re logged into the same account (King or Facebook) where you earned them. Close and reopen the game. Check that your internet connection is stable.…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…
  • Thanks so much for getting back to me and confirming that the overlapping only appears on the search results page for both of you, that’s really helpful! I’ve passed the info along to the Vanilla support team so they can investigate further. Since it's Friday, I might not hear back until early next week, but I’ll make sure…
  • Love your enthusiasm 😍 Fingers crossed you get the feature in your game soon. It’s always great to see how closely you keep an eye on changes and I’ll share your excitement and feedback with the team 😊
  • Thanks for sharing your thoughts, @christinewupp 🙏 The test isn’t meant to change the challenge of levels, but rather to explore how matches behave on the board. Some players might find it helpful, while others may feel it changes the intended design. That’s exactly why we’re asking for feedback here. I’ll make sure to…
  • @PummyRaj @kiara_wael @MountainMom @bearwithme
  • 🎤 And with that, Carol takes the stage… mic in hand, rhymes on demand! Okay okay, I hear you loud and clear (and in rhyme, no less) 😄 Honestly, you’ve earned that bow and more, your poetic energy might just spark a new forum badge at this rate 😏….until the next verse sneaks its way in 💬
  • Hi @Alienscar and @Nobody1 👋 The team is continuing their investigation, and they’ve asked for one more piece of information to help narrow it down: Could you confirm whether this overlapping issue is only happening on the search results page, or if you’re seeing it in other parts of the Community as well? Knowing whether…