Comments
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Hi and welcome to the Community! Sometimes the game can have trouble connecting, even if your internet works fine elsewhere. Try these quick steps: Make sure your device has a stable Wi-Fi or mobile data connection. Close the game completely and reopen it. Check that your game is updated to the latest version in the app…
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Hi @anapaula90 and Welcome to the Community! Don’t worry, your progress can usually be recovered 👍 Here’s what you can try: Make sure you’re using the same Facebook account that was connected to your game before. Sometimes players have more than one account without realizing. If Facebook still won’t connect, you can try…
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Hi @Teddy_Snuggles Welcome to the Community! You can safely move your progress from Facebook to your email by connecting it to a King account. Here’s how: Open Candy Crush Saga on your device. Tap the gear icon ⚙️ (Settings). Choose Account. Select Register with email (or “Create a King account”). Enter your email address…
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Hi @princess2340 and Welcome to the Community! Great question 😊 You don’t need to spend money to progress in Candy Crush. Here are a few tips that can help you pass tricky levels: Look at the board before you move – plan a few steps ahead if you can. Match from the bottom – it creates more cascades and new chances for…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…
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Hi @manue1278 and Welcome to the Community! The “little train”doesn’t always show up for every player. It’s one of those features that can come and go since the game often tests different events with different groups of players. That means you might not always see it active, even if you had it before.
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Hi and welcome to the community! Yes, of course you can play without a card payment ☺️
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…
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Elsa, I’m happy that you brought this up again 🤗 I actually really admire how committed you've been to this idea over the years, and I do remember when you first shared it. You're absolutely right that past CMs have raised it before, and I want you to know that I’m also doing what I can to make sure it continues to be…
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Hi everyone, Thank you all for your honest and thoughtful feedback 🙏 I’ve been reading through each of your posts, and I really appreciate the time you’ve taken to share how you’re experiencing this test. I can see that it’s brought up a mix of confusion, frustration, and concern, especially around how the change was…
