Wunderbaum

Royalty

Comments

  • Hi Mika! Is it only in Candy Crush Saga that you can't buy items? I suggest you check your credit card settings in Google Wallet: https://wallet.google.com/ - try removing the CC, then add it again. Please also check Internet connection - if possible then try changing from WiFi to 3G/4G to see if it's the connection.…
    in I cannot access the app store to purchase gold bars! HELP Comment by Wunderbaum September 2016
  • Hi Mjpbooks! For level 215 you'll need to collect the special candies as well as reaching the target score. I did a quick search on YouTube and found this video clip showing how the level can be completed: https://www.youtube.com/watch?v=I2Qt4x2Wgu8 Cheers :-)
    in Candy Comment by Wunderbaum September 2016
  • Hi Kathleen! Which iPad model do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. Please also make sure you…
    in Cranky crush disaster Comment by Wunderbaum September 2016
  • Hi West! I've tried the same and it turned out the issue was with the connection from the game to Facebook. Please see this thread on how to solve the issue: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Once the connection is working correct again you'll be able to ask friends for help…
    in Can't find friends in list Comment by Wunderbaum September 2016
  • Hi Naina! I suggest you go online - this way you'll be able to play the quests. Also I believe you'll need to be online in order to ask friends for help with the road block. Please also make sure you have the latest version of the game installed. You can check on Google Play or directly…
    in not able to proceed level 816 while offline? Comment by Wunderbaum September 2016
  • Hi Melalec! Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. Please also make…
    in can I get my gold bars back. Comment by Wunderbaum September 2016
  • Hi Poolerwp! Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. Please also make…
    in Crashing Comment by Wunderbaum September 2016
  • Hi Maryc! If you minimize the game and load another app means that the game pauses and never sends the complete signal back. On some phone models the ram allocated to the game also gets recycled so that you'll have to load the game when you maximize the tab. I suggest you let the level fully complete - once the next level…
    in Finally beat level 85. But it doesn't move on. Why? Comment by Wunderbaum September 2016
  • Hi Elizabeth! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
    in how can i move the chest when i cant get it... Comment by Wunderbaum August 2016
  • Hi nfmorris! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
    in Losing lives Comment by Wunderbaum August 2016
Avatar