Boosters lost in Pyramid Solitaire Saga

Sfreitas

I lost all my boosters after changing of phone. Please help me 😥😥😥

QueenB

@Sfreitas

We completely understand your disappointment at losing Boosters

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. But don’t worry, there are many ways to win more Boosters in the game!

We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help.

paddy123567

Iv lost all my boosters on pyramid solataire which I have been collecting for months and had over a 100 of some contacted help team four times with no reply just give me back my boosters or will have to delete as you can't pass some levels without

kponz

My boosters for Pyramid Saga disappeared. I did not reinstall or change devices. Let me know what info you need to reinstate them as I am sure you did not mean to wipe them out. Thank you.

Diamond_Lim

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/1097913#Comment_1097913

Welcome to Sweet King Community! 👑

⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a nice and safety day! 😊

CeciliaThevenet

Todos mis boosters han desaparecido y no he podido recuperarlos!! Necesito una solución en este sentido. Gracias

johamilton

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/2675466#Comment_2675466

Hi, sorry but we only speak English in the communities. Can you please use a translator and repost so we can help you 🤗