lost 7 or 8 levels that i have already completed and connection error

gagcas

for the last week and a half i have complete connection lost messages.  whether its trying to log into game on android phone AND tablet, or i cant make any purchases from the store for boosters.  it keeps saying no connection, connection lost try again later etc.  i finally got to connect to king but i now have lost levels i have already completed.  i am now back to where i was before the connection issues started and not syncing.  i am now back to level 695 and was at least to 701/702.  ive already tried deleting app, clearing cache, deleting fb then logging into game etc.  the levels i now have to replay are someonf the hardest i had to do and will take me forever to get back thru.  ID# 1050183610

Crazy Cat Lad

Hi @gagcas and welcome to our Community!

Could you let me know what device you play on? The make and model so I can take a closer look at this. For example iPhone7 and iOS 12 or Samsung Galaxy 9 and Android 7.

Is the game connecting correctly to Facebook now, so it's connected to your account correctly?

gagcas

hi it has been taken care of already.  support fixed for me   thank u

Crazy Cat Lad

@gagcas

OK, great! 

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