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Why do i have to keep uninstalling and then installing Pyramid Saga?

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panthon
panthon Posts: 1 Newbie
in Support
I have been playing this game for quite some time now and every now and then I go to pull it up and it doesn't open. I have to uninstall the game and then reinstall it before I can keep playing.
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  • Lola_Pop
    Lola_Pop Posts: 12,035 Community Manager
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    Hello @panthon !

    Welcome to our Community!! =)

    I'm really sorry to read you're having this issue in your game, but don't worry- we're here to help  <3

    Here you can find some troubleshooting steps you can try out on an Apple device, and on an Android device. Please come back to us in case your app keeps having loading problems after having followed them; we'll then investigate further.

    I hope it helps!! <3

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