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Boosters

eogjen
eogjen Posts: 1

Level 1

I have lost all my boosters for the 5 time ...what are you doing to this game??!?!?!?

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,908

    Welcome to Sweet King Community! 👑

    Very sorry for your problem! 😔

    ⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

    We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊

    If you want to win gold bars on this game, you can click here to join and answer on general contests that you can chance to win gold bars. 😊

    Have a nice and safety day! 😊

  • Hi @eogjen

    Welcome to the King community. 🤗

    How are you losing your boosters? Are they gone when you login or have you switched your device lately and they’re gone then? You will need to give a more detailed description of the problem. 👍

    @Diamond Lim is correct about returning lost boosters. If you’ve purchased them then support can help you get them back but if it’s free in game boosters and they’ve disappeared then the boosters can not be replaced unfortunately. We’re definitely sorry. 😢

    If you would like to explore the community and talk to other players then start here...

    Maybe you can find other players to give you helpful tips for the games you play. 🤗

    Stay safe. 💕💫

    Teresa 🦋🌺🦋

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the king community. I hope the both my fellows have explained you a lot about losing booster.

    If any of your boosters were purchased, you can claim the refund by contacting player support directly from the settings of your game application.

    For more details you may look at this our community page for this specific topic.

    Thanks and have a lovely day ahead.🌼🌼

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