Unfortunately from yesterday to today, I inexplicably lost ALL of my boosters. They just disappeared without me doing anything! I can't find an explanation for this, I've already tried logout, login and nothing happens. What happens???
Welcome to Sweet King Community! 👑
Very sorry for my late reply! 😔
⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or login your account or reinstall game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a nice and safety day! 😊
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🌟 Need Gold Bars? Join Here! 🌟
You can also check this solve information too :
@Marko48 Hi again. If you are playing on a mobile device unfortunately they are stored on the device itself. So if your phone or game crashes, you reinstall or change device your boosters are lost and unrecoverable. That is unless you had any unused purchased boosters then try contacting customer support from your game or the contact us below (you need your Game ID for this) and they may help you with this
Hope this helps
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Hi @Marko48 and Welcome to our Community
Please read links bellow about lose booster!
Or please report this to our Player Support Team here
Hi @Marko48 and welcome to our lovely and helpful community!
If you purchased the boosters you can usually get them replaced through Customer Service like Freddy explained.
If they were free in game boosters then try the links that Kiara and Diamond Lim provided.