Why am I getting announcements that I don't have internet connection?

boms397

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/1166005#Comment_1166005

Samsung Galaxy S20 Ultra LTE , Android 10

Thanks

wykoon

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/1166205#Comment_1166205

Thank you 😊

Lola_Pop

Hello @boms397 !

Is this still happening, or have you regained the Internet connection by now? (please accept my apologies for the delayed answer- @wykoon informed me on time but unfortunately I missed that notification)

boms397

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/1217981#Comment_1217981

This is still happening. As you see I have a strong internet connection with everything else, but not for this game.

HKSuey

I have the same problem. First i lost all my friends, lives and wins. That still hasn’t been fixed. Today i keep getting the sign for ‘no internet connection but got my wins back - fireball etc...

still no friends - no extra lives - i always had 50 before from friends.

also lost the group of three to win new items - getting the no internet connection - i have good internet for everything else. I am not on facebook - i play thru the King Logo

makes me think they are working on something - fingers crossed.🤞

Diamond_Lim

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/1224790#Comment_1224790

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

You can click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on any King's Game. 😊

You can also check this information for similar your problem that I hope you can understand to read it :

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a nice and safety day! 😊