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Problem with losing levels in Pyramid

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Comments

  • Patti21
    Patti21 Posts: 64

    Level 3

    I updated yesterday and contacted CS who said they would restore my game to level 3275 as the update put me back even further. I lost all my boosters and have forwarded them a receipt proving my purchases of gold bars (900) which I used to buy boosters and now have lost. I have heard nothing back from them and cannot progress in the game. Can you assist please?

  • parrish71
    parrish71 Posts: 3

    Level 1

    I was stuck at level 198 for several days. The update brought me up to episode 207, but I was well past that one as well.

  • jinty1911
    jinty1911 Posts: 23

    Level 3

    How long do we have to wait? Sick of playing games l have already passed. 😭

  • OseeASi
    OseeASi Posts: 207

    I don't know if I have any issues, but seeing just one gray episode makes me happy πŸ˜„

  • Patti21
    Patti21 Posts: 64

    Level 3

    Lucky you :)

  • WHOA! I only see up to 207 this morning and not m ore but I'm glad to see a new episode.

    @teresa01 - Why don't I see as many levels as OseeAsi who can see greyed out 215?

  • jinty1911
    jinty1911 Posts: 23

    Level 3

    I am still on 207 with no new levels. This has been going on for days now!!

  • love2read
    love2read Posts: 5

    I was stuck on level 198 for several days but it is now up to level 207. So it's an improvement. Still not as high the level I'm actually on.

  • jinty1911
    jinty1911 Posts: 23

    Level 3

    Think everyone is the same. Still waiting for updates.

  • Shadow_SHD
    Shadow_SHD Posts: 6

    Level 2

    Hi,

    Since some updates I’m facing the same issue with Pyramid : I’m set back at a previous episode, but most of the time after relaunching the game it’s coming back to normal.

    But with the latest update, I was on episode 213 and now I’m stuck at the last level of episode 207.

    I use an iPhone 11 Pro and an iPad, latest iOS version.

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