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WTF, I've been playing this for years. Every update, I do. I was on the highest level 20?? I couldn't connect to send or receive lives. So I uninstalled and reinstalled. Now I've lost everything. What the hell is going on.
So glad to hear that.
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Never mind Im back to where I was. Lost my boosters, but don't care. O and I'm glad I'm back to where I was, bc I'm actually at 4800 not 2380. So that's good 👍
Hi, well I had to uninstall the game again. And again it started me way back to the beginning again. I believe I was somewhere at 2380 or higher as I've been playing for 5 yrs. If there is some way to get me back to where I was it would be appreciated. Thank you
Hi @tarn666 , thanks for writing back!
I understand that all this is quite annoying. However, I can restore your progress to level 2028 if you give me your player ID. ☺️
Regarding the lost boosters, please have a look here.
Cheers!!
Hi, my ID is tarn666. I started playing the game a while ago. At least 3 years ago. I never registered bc I started playing this on King.com. Then I continued through Facebook. Then I just put it on my phone. Got rid of desktop and laptop. I can do all I need with my phone. Over the years I have had to uninstall and reinstall and I've lost a lot of bonus and boosters. But this time it started me back at the beginning. The game does NOW connect and I can send and receive lives. But I did lose approx. 50 of the card flips and the next card peek and only 2 unblock all bonuses. I have also been returned to level 2025. But I had completed thru 2028. So that's the whole thing. If I didn't need to connect to send and receive lives I wouldn't have even cared. But I try to send lives when I can. Soooo. TY
Hello @tarn666 !
Welcome to our Community!!
That's strange! Did you have a stable Internet connection when this happened? Can you please send me your player ID (you can find it here) so I can have a look at your account?
Thanks!
No Stan, not really concerned about the boosters ( which I did lose ) or the other crap. I was at level 2028. I have since has been put back to the same level minus about 5 boards. They started me at 2025. Which is fine. I just hope this sh"t doesn't continue. So thanks anyway.
That is real bad news ...
I believe u r frustrated becoz u lost all ur boosters? Is it?
unfortunately, boosters r not stored in account id... it is only stored on device memory... so once uninstall... all will be lost ...
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Hi!!!I I switched phones, I'm using the same login, and my boosters aren't showing up.How do I migrate the boosters to the new phone? Thank you, Marco
Desde México porque en jelly y soda no dan Boosters acumulativos gratuitos, en esos juegos no hay una rueda de regalos, solo dan los de inicio y ya y si quieres mas tienes que pagar, no se vale. Gracias
Hello, I installed the game today and, despite the fact that it opens, when I press the green button that says play nothing happens. The game isn’t working. Can anyone help me with this problem? For reference my phone is an IPhone 11 Pro if it helps.
Hello, Recently, the game has been crashing several times after logging in. This morning, I noticed that all of my HELPFUL HINTS, BONUS JOKER, SCEPTER OF POWER, and EXTRA CARDS I collected are gone. Please check and restore the bonuses. Best regards and waiting for the error to be fixed
Why cant I acces my profile? I was so much further before I purchased a new phone
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…