Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Thanks for…
Hey there! I'm sorry to hear you're facing technical issues while playing Candy Crush Solitaire. I appreciate you sharing your device info and the screenshots in advance, they're truly helpful. Could you please try the following steps for me: Force close all apps and restart your device, making sure to leave it switched…
Hey there! Congratulations on reaching level 1000! To get your Milestone Badge, please check this post: 💫 Claim your 1000 Milestone badge 💫 Thanks and have a great day!
Hey there! Could you clarify if you're referring to asking your friends for lives or if you're referring to no longer having the feature of a friend assisting you with passing a level, please? Thanks in advance and have a great day!
Hey there! I'm sorry to hear you're having some issues with the game app. Could you please clarify if you're having connection issues, if you cannot start the game, or if you're having trouble logging into your account? If you can, please share a screenshot of the problem as well. Thanks in advance and have a great day!
Hey there! For issues with your account, it's best to reach out to our player support team: We're available 24/7. Thanks in advance and have a great day!
Hey there! The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting by offering different…
Hey there! I'm sorry to hear you're having trouble with level 9863. Please check this post created by another player with the same issue, where they got some tips for it: Thanks in advance and have a great day!