Alex_The_Witch

Game Expert

Comments

  • Hey there @JillyJill . Hope you're doing well. I’m sorry to hear that the Bakery is currently unavailable for you, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features…
    in YETI RACE AND BAKERY Comment by Alex_The_Witch December 28
  • Hey there @Hendo997 and @melego . I hope you're doing well. I'm sorry to hear you're both having trouble with level 18418. I've checked on our side and we found no issues, which isn't to say you're not experiencing any. In order to understand what you're experiencing on your side, would you be so kind as to share a video…
    in Level 18418 Comment by Alex_The_Witch December 28
  • Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:…
    in lost progress Comment by Alex_The_Witch December 28
  • Hey there @MaheshPrsdShah ! I hope you're doing well. I understand you're having some trouble receiving your Candy Pins 240 Gold Bars reward after completing the collection. I would love to be able to assist, but for issues of this kind, it's best to reach out to our player support team, as they have the proper tools…
    in RE: Re: Not getting the winning gold after completing Winter wonders Comment by Alex_The_Witch December 28
  • Hey there. I hope you're doing well. I’m sorry to hear that the Teams feature is currently unavailable despite you having reached level 23, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like…
    in Team Icon Comment by Alex_The_Witch December 22
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Compra não concluída e sem reembolso Comment by Alex_The_Witch December 21
  • Hey there, I hope you're doing well. I'm sorry to hear this is happening. I've located the emails you've sent to our support and have now replied to you in ticket 16186926. Thanks and have a great day!
    in Incorrect score. Comment by Alex_The_Witch December 21
  • Hey there! Hope you're doing well. Could you tell me which event you're referring to? Thanks in advance and have a great day.
    in My team Comment by Alex_The_Witch December 21
  • Hey there. I hope you're doing well. I'm sorry to hear this is happening with your Starbucks and thank you for flagging it to us. Having more information on the advert will help us speed up your report, so in case you encounter the advert again, please try to gather the information below and get back to us: The name of the…
    in Ads not giving rewards Comment by Alex_The_Witch December 21
  • Hey there. I hope you're doing well. I’m sorry to hear that the feature Rocket Rush and other disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus…
    in Where are the games? Comment by Alex_The_Witch December 21
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