QueenB

Community Manager

Yep, I’ve seen this one too, including the example @T0rr1e shared earlier. I’ve already passed it on to the studio so they’re aware of the forced pop-up behavior after the last life is used. Right now, I don’t have confirmation on whether this is an intended change or something being tested, but the team is looking into…

Hi @Los_Montes1204 this really was a sweet trip down memory lane to read 😃 Dreamworld, the old maps, the music, those versions meant a lot to so many players. I remember Dreamworld too… though I’ll admit, balancing that owl was never my strongest skill 😅 I completely get where you’re coming from. That said, I do want to be…

Hi @LindaHS76 thanks for reaching out. I’d like to help, but I just want to make sure I understand what the main issue is first, as a few different things are mentioned in your message. Could you please tell us which one of these is the problem you’re seeing right now? Your game progress (levels) is missing or not updating…

Hey @christinewupp thanks so much for taking the time to explain this so clearly, it’s really helpful feedback. I’ve shared the points with the team, and they’ve confirmed they’re already looking at changes around the Season Pass experience. Your examples and perspective have definitely been taken into consideration as…

Hey everyone 👋 just jumping in real quick to say thanks for sharing your experiences here. I’ve passed this feedback on to the team, and they appreciate you all flagging it and are taking a look at this behavior. Really helpful to hear how it’s playing out for you in practice and thanks for speaking up and for keeping the…

Hi Appointment 😊 The best tips really depend on the board layout and the blockers you’re dealing with. If you can, please share a screenshot of the level at the start, or let us know what’s giving you the most trouble (for example, running out of moves, hard-to-reach blockers, or bad candy drops). Once we can see the…

Thanks so much for checking and sharing those details @MannyFae 👍 This gives the team a much clearer picture of what might be going on. I’ve passed this information along so they can take it into account while investigating. Really appreciate you taking the time and I’ll update the thread if there’s anything more to share.

Hey @MannyFae one quick follow-up if you don’t mind 🙂 Around the time you saw the Coconut Wheel appear on the board, do you remember if you had any timed boosters active, or had recently used a Coconut Wheel booster (for example from an event or reward)? We’re looking into how boosters are being applied at the start of…

Hey @MannyFae, thank you so much for taking the time to document this so clearly and for sharing all the screenshots. That’s really helpful. I’ve flagged this with the team so they can take a closer look. I’ll update the thread if there’s anything to share. Thanks again for the detailed report 🙏

Hi GeoMonte, thanks for being honest about how you’re feeling. Playing for that long and reaching such a high level is no small thing, and it’s understandable to feel frustrated if the game no longer feels fun or fair to you. Difficulty does increase over time, and while purchases are optional, we know that later levels…