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Comments
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I keep on getting disconnected lately from playing RC. Either no internet connection (not a problem on my end since everything else works that’s on internet) or message saying a problem occurred. It’s especially annoying when I’m on a good streak, it disconnects in the middle of playing or while RC is searching for an opponent. Then when I log back in my streak is broken, my booster I chose before is gone and I have to pay coins to keep my progress. That’s cheating the players when this happens. It’s extortion, if you want to continue your progress then you have to pay and if you don’t pay then it’s back to the start. It’s unfair because I didn’t lose, I didn’t break the streak, it’s a problem on the game’s end. It feels like I’m being punished and like the game is trying to steal my coins. Please fix this disgusting practice. I’m sure it doesn’t just happen me.
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Yeah same here - only started happening lately , not my connection. Seems deliberate con to get you to buy gold bars. Might delete game as it’s dishonest
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Hello and welcome to our beautiful community
Please search for the update and empty the cache and restart. If that doesn't help, please give me your ID number and I'll pass it on for verification. You can find the ID number here:
Good Luck
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Sorry my app is up to date - it’s not connection my end, it’s your server. Getting worse all the time - virtually unplayable today
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If you have paid money for it, please go to Contact and tell everything there and leave your ID number that you will get refunded.
Good luck
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
buy & gold bars you have to look for this.
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My ID is 1760010536 . Please can you give me the 7 stars I earned this morning and reinstate my streak!
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Thanks, I can't promise you that you will get your stars and the winning streak. I'm so sorry. You have to be patient until Monday, the CM will come back. I'm so sorry. Thank you
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This happens quite often and I lose lives and rank, is there anything we can do?
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(Edit by CM: Unsupported Language)! I am soooo ANGRY
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(Edit by CM: Unsupported Language)
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