Kevin_

Game Expert

Comments

  • https://community.king.com/en/pet-rescue-saga/discussion/492936/my-special-rewards-for-my-piggy-bank-and-for-found-all-toys-no-longer-work-wont-log-in Hi @Burndog, I am sorry to hear that you are having toruble with purchasing this offer. Please note that our team has been made aware of the issue and we are working hard to…
    in Piggy Bank and Find Toys offer purchase issue (⛔️ Edited by CM: Under investigation) Comment by Kevin_ April 3
  • https://community.king.com/en/candy-crush-soda-saga/discussion/492967/wheel Hi @rabrymer45 I am sorry to hear you are having trouble with this wheel and your purchased items not being fully received. We will be happy to try to get you going but could you please Contact Support directly so that we can best guide you. 
    in Wheel Comment by Kevin_ April 3
  • https://community.king.com/en/candy-crush-saga/discussion/492954/i-have-completed-the-episode-race-but-seems-keep-on-stuck-on-the-level Hi @Fishyalo, I am sorry to hear you are having trouble with your Episode Race progress. We will be happy to do our best to get you going but could you please Contact Support directly so…
    in I have completed the episode race but seems keep on stuck on the level. Comment by Kevin_ April 3
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3297852#Comment_3297852 Sorry with taking long getting back to you. I appreciate your confirmation. Could you please share with me your in game User ID?
    in Where is my All Star progress? Comment by Kevin_ April 3
  • Hi @rmoghul Could you please complete the following recommendations and let me know your confirmation in case you still have trouble with seeing the tournament: Make sure you are connected to your account, and your Internet connection is stable. If you log out and back into your account, the event might need some time to…
    in Where is my All Star progress? Comment by Kevin_ March 28
  • Hi @cin_abreu, Could you please complete the following recommendations and let me know your confirmation in case you still have trouble with seeing the tournament: Make sure you are connected to your account, and your Internet connection is stable. If you log out and back into your account, the event might need some time…
    in All stars error Comment by Kevin_ March 28
  • Hi @Vivisca, I am sorry to hear you are having trouble with level 8585. I understand that this level is looking very difficult to pass and after having a thorough look at the level myself, I agree that while challenging levels are a large part of the fun of the game, this particular level may need some additional attention…
    in ¡Qué hay que hacer para pasarlo el nivel 8585? ¡Muchas gracias! Comment by Kevin_ March 28
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3297286#Comment_3297286 Thanks for the clarification, please share all this information by Contact Support so that we can best accomodate and help you with this situation. Thanks!
    in Game ended before completing Comment by Kevin_ March 28
  • Hi @retraite5, I am sorry to hear that you are having trouble connecting to the store. Could you please follow the below steps to try to resolve: 📌Restart: Force close apps and restart your device. 📌Updates: Check that you have the latest game and device updates. 📌Memory: Keep at least 2GB of free storage for smooth…
    in Impossible de me connecter à la boutique !! Comment by Kevin_ March 28
  • Hi @Mfanesizwe_28 , I am sorry to hear that you are unable to use your Gold Bars. Could you please let me know what is preventing you from using them, are you getting any error?
    in What can i do to use my coin bar, i cnt use them Comment by Kevin_ March 28
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